About SQL Sentry, Inc.

SQL Sentry delivers software products that optimize the performance of Microsoft SQL Server environments around the globe. SQL Sentry was started in 2004 as a business unit of InterCerve, a leading Microsoft hosting services provider, in response to the issues faced by organizations managing large SQL Server enterprises. SQL Sentry’s first product, Event Manager, gave database administrators an innovative visual interface and robust notification system for quickly isolating and resolving schedule-related performance problems. SQL Sentry has continued to expand their ground-breaking suite of tools, with the introduction of Performance Advisor for SQL Server in 2008, Performance Advisor for Analysis Services in 2009, Plan Explorer in 2010, Event Manager for SharePoint in 2011, and Fragmentation Manager and Performance Advisor for Windows in 2012.

Headquartered in Huntersville, North Carolina, SQL Sentry products are sold and supported directly and through authorized resellers and partners. Contact us to find out more about our products and services or current career opportunities at SQL Sentry.

Contact Information

704-895-6241 phone
855-SQL-SPEED (855-775-7733) toll-free
704-895-8771 fax
sales@sqlsentry.com

Corporate Office

8936 NorthPointe Executive Park Drive
Suite 200
Huntersville, NC 28078

Map and Directions

View on Google Maps

We are now in our 10th year as a Microsoft Gold Certified Partner, and our customer survey results say it better than we ever could. Our marks across the board are consistently higher than other Microsoft partners. All customers fell into the "Champion" quadrant, ranking us amongst the top Microsoft ISVs in the world. Results are taken from an independent third party survey as part of the Microsoft Partner Program re-enrollment process.

 

View Survey Results

Timeline

Mission and Core Values

Creating innovative software to optimize computing performance

Respect

Embrace differences and appreciate and value every individual’s contribution by showing each other regard. Honor self and others through words and actions.

Integrity

Being ethically unyielding and honest and inspiring trust by saying what we mean, matching our behaviors to our words and taking responsibility for our actions.

Innovation

Be creative, effective, and efficient to create inspired, visionary solutions for our customers, often by challenging established practices in order to achieve continuous improvement.

Quality

Emphasis on “getting it right” the first time. Operating with an understanding there is no substitution for diligent preparation and thorough quality control.

Responsiveness

Responding to requests for service in a timely and thorough manner and doing what is necessary to ensure superior customer satisfaction.

Teamwork

Providing support to one another, working co-operatively, respecting one another’s views, and making our work environment fun and enjoyable.

Health

Cultivating an environment that helps our people live healthier lives.

Agility

Being alert to change and moving quickly and decisively to meet the challenges that emerge from such change so that we provide our clients, and ourselves with a competitive edge.

Expertise

Practice of finding, hiring and engaging the best talent for our business, who have expertise in their field, and who want to build and share their knowledge in order to create success for our clients and team.

Community

Committed to the community(s) within which we operate by building sustainable business practices, job opportunities, a positive workplace and by giving back.

Management Team

A successful company begins with its people. At SQL Sentry, Inc. our team has a wide variety of skills and abilities. The vision that each respective member provides has translated into our success. Read more about our management team below.

Greg Gonzalez - President and CEO

Greg provides strategic leadership for SQL Sentry and is intimately involved with the product design and development.

Greg founded InterCerve in 1997, a successful Microsoft-focused application development and hosting services provider. He created the SQL Sentry business unit in 2004, initially to help InterCerve’s hosting team combat the pain they were experiencing trying to manage over 50 SQL Servers for hosting clients. The first product, Event Manager, worked so well that a new division was created to continue developing and marketing the software.

InterCerve’s hosting division saw strong growth every year until it was acquired by Peak 10 in 2006. This move has enabled Greg and his talented technical team to focus their energies on SQL Sentry software ever since, with dramatic results.

Previous experience includes technology consulting for various Fortune 500 companies, and application development and management for Baxter Healthcare Corporation.

Greg has a BA in Business Psychology from Miami University in Oxford, OH.

Ken Teeter - Executive Vice President

Ken provides strategic direction for SQL Sentry’s sales and marketing efforts, and manages the financial and operational areas of the organization.

Prior to co-founding SQL Sentry, Ken led the sales, marketing, and financial initiatives for InterCerve's hosting and development services. Previous experience includes consulting services in the travel and tourism industry, and engineering, sales, and managerial responsibilities at Valassis Communications.

Ken holds a BS degree in Mechanical Engineering from North Carolina State University in Raleigh, NC and an MBA from Wichita State University in Wichita, KS.

Nick Harshbarger - Vice President Sales and Marketing

Nick is responsible for leading SQL Sentry's worldwide sales and marketing efforts. With over 25 years of sales and sales management experience in various high technology industries, Nick's responsibility is to guide the rapid growth of the SQL Sentry sales organization and its strategies.

Prior to joining SQL Sentry, Nick was Vice President of National & Strategic Accounts for Dictaphone - Healthcare Division. Previous experience includes sales management positions with Computer Associates, NEC Computer USA, Tegra Varityper, and Heath/Zenith Computer Systems.

Nick holds a BA degree in Economics from University of Dayton in Dayton, OH.

Brooke Philpott - Director, Software Development

Brooke has led the development team for SQL Sentry software products since the company's inception. His strengths in multi-threaded programming, visual component development, network programming, and database development have been instrumental to the success of SQL Sentry software.

Prior to joining SQL Sentry, Brooke developed desktop and internet applications for the Windows platform with Norman Technologies.

Brooke holds a BS degree in Mathematics from Davidson College in Davidson, NC.

Peter Shire - Director, Partner Relationships

Peter manages partner relationships and channel sales for SQL Sentry. With over 25 years of progressively increasing responsibilities, Peter's business development experience covers a broad background in many industries including technology, pharmaceutical and financial services.

Prior to joining SQL Sentry, Peter led the sales and marketing efforts for Utopia Systems, a Microsoft-focused hosting solution provider. Previous experience includes marketing director for Net Ventures Inc. and account executive for Microsoft Corporation, where he developed and managed reseller programs.

Peter holds a BS degree in Information Systems and Marketing from St. Joseph’s University in Philadelphia, PA.

Kevin Kline - Director, Engineering Services

Kevin is responsible for expanding SQL Sentry's technical sales and marketing initiatives and is also heavily involved in product design activities.

Kevin is a renowned database expert and software industry veteran, a long-time Microsoft SQL Server MVP and noted leader in the IT industry. Kevin is a founder and former president of PASS and the author of popular IT books like SQL in a Nutshell. Kevin is also a top-rated speaker at industry trade shows worldwide.

Prior to joining SQL Sentry, Kevin was Technical Strategy Manager at Quest Software, where his product designs won numerous awards. Previous experience includes acting as Manager of Information Architecture at Deloitte, Research Scientist for the US Army Missile Command, and Database Specialist for NASA.

Kevin holds a BSBA in Management Information Systems from University of Alabama in Huntsville, AL.

Justin Randall - Director, Professional Services

Justin leads the Professional Services Organization, established in response to a growing demand from customers seeking to maximize their investment in SQL Sentry software. The Professional Services Organization provides clients with consulting and training services focused on configuring and tuning SQL Sentry, and performance monitoring and optimization using the software.

Justin has the distinction of being one of SQL Sentry's first customers in 2004. He was a long-time client as a Senior Database Engineer at Ceridian and Telular before joining the SQL Sentry team in 2011. Other experience includes Project Manager at UPS, Data Analyst at The Coca-Cola Company, and Data Administrator for the US Coast Guard.

Justin holds a BS in Government from U.S. Coast Guard Academy in New London CT, and an MS in Communications Systems Management from Naval Post-Graduate School in Monterey CA.

Jason Hall - Director, Client Services

Jason leads SQL Sentry's Client Services team, which provides customers with support services, troubleshooting, and defect resolution. Jason's certifications include: MCSE, MCP + Internet, MCSD, MCPS, and MCPD Enterprise App Development

Prior to joining SQL Sentry in 2006, Jason served as a software architect for Wachovia Bank’s online banking system. Previous experience includes application and web development for Sara Lee and JC Penney, and network administration for Wachovia Bank.

Jason’s interest in technology goes back to training on client/server networking and other communications systems for the US Army, where he was also privileged to spend a year on tour with the 82nd Airborne Division's "All American" Chorus.

Steven Wright - Director, Quality Assurance

Steve directs the quality assurance and documentation initiatives at SQL Sentry. He holds MCSD, MCDBA, OCDBA 8i, and IT Project+ certifications.

Prior to joining SQL Sentry in 2005, Steve developed and presented web based training courses for Wachovia Bank. Previous experience includes education positions at Techskills and Charlotte Mecklenburg Schools.

Steve holds a BS degree in Comprehensive Science and Minors in Astrophysics and Classical Studies from Villanova University in Villanova, PA.

Careers

SQL Sentry seeks talented individuals to join a dynamic entrepreneurial organization that develops and markets premier software products for Microsoft SQL Server environments. Please send your resume and cover letter to hr@sqlsentry.com.
 

Software Developer

Responsibilities include:
  • Software development utilizing Microsoft .NET, SQL Server, as well as other Microsoft-oriented platforms, tools and technologies.
  • Project management, documentation, testing, and customer interface as appropriate.
  • Read more about this position

 

Software Support Engineer

Responsibilities include help desk support, troubleshooting, and mentoring of other help desk support personnel.
  • Respond to email and phone inquiries to address help desk inquiries.
  • Maintenance and development of customer facing web sites and internal support systems.
  • Use existing content from user guides, forum, knowledgebase, or previous communications to address common user issues.
  • Read more about this position

 

Technical Specialist

Responsibilities include help desk support, QA testing, and documentation.
  • Respond to email and phone inquiries to address help desk inquiries.
  • Develop and conduct test plans to evaluate software products and verify readiness for production release.
  • Prepare and maintain documentation pertaining to the software, including training materials, user manuals, online help tools, product videos, and other technical documentation for the website.
  • Read more about this position

 

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